Sitejabber API

Get any business's Sitejabber rating, aspect scores and customer reviews as clean JSON.

Sitejabber is a consumer review site for online businesses. The API.SH Sitejabber API takes a business's domain and returns its profile: rating, review count, star distribution, ratings for service, value, shipping, returns and quality, verified-review stats, ratings on other review platforms, yearly trend, response rate, popular terms and similar businesses. Page through its reviews with title, text, stars, aspect ratings, dates, verification, votes, photos, videos and the business's reply, filtered by rating, keyword, timeframe, verified or with photos.

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2 endpoints
from $1 / 1,000 calls
1,000 free credits / month
failed calls free

Sitejabber business profile

GET https://api.api.sh/sitejabber/v1/business

{ "success": true }

1 credit · $1 per 1,000 calls

What you can build with the Sitejabber API

Reputation monitoring

Track a business's rating, review count, yearly trend and response rate on Sitejabber over time.

/business

Complaint analysis

Pull low-rated reviews filtered by keyword such as refund or shipping to find recurring problems.

/reviews

Competitor benchmarking

Compare aspect ratings for service, value, shipping, returns and quality across rival online stores.

/business

Cross-platform rating check

Read a business's ratings on other review platforms from its Sitejabber profile next to its own score.

/business

Merchant risk checks

Before you partner with or sell for an online store, check its verified reviews and recent complaints.

/business /reviews

Sitejabber data you get

Field names from real responses. Numbers come parsed, URLs absolute, dates in ISO 8601.

Sitejabber API endpoints and prices

Every Sitejabber endpoint costs 1 credit per call: credits are $1 per 1,000 on a monthly plan, $2 pay-as-you-go. Pricing

Profiles and accounts1

Sitejabber business profile

/sitejabber/v1/business

$1 · $2 PAYG

1 credit

Comments and reviews1

Sitejabber reviews

/sitejabber/v1/reviews

$1 · $2 PAYG

1 credit

Call the Sitejabber API

Sitejabber business profile: GET https://api.api.sh/sitejabber/v1/business

curl "https://api.api.sh/sitejabber/v1/business?domain=zappos.com" \
  -H "x-api-key: $APISH_KEY"

import os, requests

res = requests.get(
    "https://api.api.sh/sitejabber/v1/business",
    params={"domain": "zappos.com"},
    headers={"x-api-key": os.environ["APISH_KEY"]},
    timeout=120,
)
res.raise_for_status()
data = res.json()

const url = new URL("https://api.api.sh/sitejabber/v1/business");
url.searchParams.set("domain", "zappos.com");

const res = await fetch(url, { headers: { "x-api-key": process.env.APISH_KEY } });
if (!res.ok) throw new Error(`${res.status} ${await res.text()}`);
const data = await res.json();

# Google Sheets (API.SH add-on)
=APISH("/sitejabber/v1/business", "domain", "zappos.com")

# Zapier, Make, n8n (verified node): pick the API.SH app,
# choose "Sitejabber" and "Sitejabber business profile".

# AI agents (Claude, ChatGPT, Cursor): add the
# API.SH MCP server https://api.sh/mcp

Create a free accountConfirm your email and get 1,000 free credits every month. No card needed.
Create an API keyOne key works for all 482 platforms.
Send the requestJSON back in one call. Add output=csv or output=ndjson for files.

Why API.SH for Sitejabber data

Public data only: no Sitejabber login, cookies or account needed
One key and one response shape for Sitejabber and 481 other platforms
Built and maintained by API.SH, not third-party publishers
Pay per call; errors on our side cost nothing
Live status for every endpoint

API.SH vs the official Sitejabber API

Sitejabber's business tools, now sold as SmartCustomer, have an API for businesses to manage their own reviews and review requests. API.SH reads public Sitejabber profiles and reviews of any business by domain, with no account.

Instead of an Apify actor or your own Sitejabber scraper, API.SH gives you Sitejabber profiles and reviews with one key and a fixed price per call.

Sitejabber API questions

What Sitejabber data can I get?+

A business profile with rating, star distribution, aspect ratings, verified-review stats, ratings on other platforms, yearly trend, response rate, popular terms, questions and similar businesses (/sitejabber/v1/business), and its reviews with text, stars, aspect ratings, dates, verification, votes, photos, videos and the business's reply (/sitejabber/v1/reviews).

How much does the Sitejabber API cost?+

Every Sitejabber endpoint costs 1 credit per call. On a monthly plan 1,000 credits cost $1 (Starter is $50/month for 50,000 credits). Pay-as-you-go is $2 per 1,000 credits, with top-ups from $15 that never expire.

Is there a free trial?+

Yes. Every account gets 1,000 free credits every month. That is 1,000 calls to /sitejabber/v1/business at 1 credit each.

Is there an official Sitejabber API?+

Sitejabber's business product, now called SmartCustomer, has an API for businesses' own reviews. API.SH reads the public profile and reviews of any business on Sitejabber, without an account.

Do I need a Sitejabber account or login?+

No. Pass the business's domain, such as zappos.com. Reviewers' names and usernames are never returned; only their country.

Is Sitejabber the same as SmartCustomer?+

Sitejabber's business software was renamed SmartCustomer. This API reads the consumer review pages on sitejabber.com.

Can I filter reviews by rating or keyword?+

Yes. /sitejabber/v1/reviews takes rating, keyword, timeframe, verified, has_photo and english filters and sorts by newest, oldest, highest, lowest, helpful or relevant.

How do I get started?+

1. Sign up at api.sh. 2. Copy your API key. 3. Call /sitejabber/v1/business with domain=zappos.com. Every parameter and request examples are in the docs at https://api.sh/docs. You can also use the JS or Python SDK, Google Sheets, Zapier, Make, n8n or the MCP server at https://api.sh/mcp.